How To Special Order a Vehicle

You may have seen a specific make and model car on the manufacturer’s website and then visited a dealer only to find they don’t have the same configuration in stock. Many buyers don’t realize they can special order a vehicle at the dealership and get it just the way they want it. You can place a special order in Michigan at Brookfield CDJR. Just ask our staff for help.

Most dealerships simply don’t have the space to display their vehicles in every combination of colors and available options. Instead, they carry the most popular combinations of colors and features.

There are many reasons buyers may want a car in a less popular color or set of features. If you decide to go this route, be prepared to wait. Delivery times vary, depending on how many customers ordered cars before you and where the vehicle is manufactured. Cars built in the United States may take about two months to arrive at the dealership, while European models can take about three months.

While three months may seem like a long time to wait for a new car, when you consider that other than buying a home, a car is probably the most expensive purchase you’ll make, the prospect of special ordering your vehicle might seem like a good idea. You’ll trade immediate gratification for a car that will come exactly the way you want it.

Here are some guidelines that will help make your special-order experience go smoothly.

• Choose the colors and options you really want. Make sure you’ve selected everything you’d like. You’ve decided to customize your new vehicle, so get it just the way you’d like it.
• Don’t go overboard ordering options. The options you choose will cost more, so only select the ones you really want. You’ll pay more at the dealership, and customizing the features won’t make the car worth more when you sell it. If you choose unpopular options, it may even decrease the resale value.
• Work with a good dealership. Your relationship with the dealer is essential when you special order a car. A good dealership will keep you up to date on the progress of the order. Make sure the sales associate you work with is knowledgeable about the special-order process.
• Make sure your deposit is refundable. Most dealers will ask for a deposit for your special order. Make sure it’s refundable in case you change your mind. Understand that if you configure the car in an unpopular trim level or an unusual color, the dealer may hold the deposit until they sell the vehicle.
• Get the details in writing. Once you’ve worked out all the details, get everything in writing. Double-check the document to make sure all the information and pricing are what you agreed on.

Patience with the special ordering process will ensure you have a good experience. You’ll enjoy driving a new vehicle that’s been configured just for you. If you have any questions about special ordering any of our vehicles, call Brookfield CDJR at 269-216-9361. We’re here to help!